foundations of emotional intelligence

Tuesday, March 1st, 2022 at 2pm-3:30pm EST

Self-awareness is the foundation of emotional intelligence and the key to a life of integrity and success. Self-awareness is also how we learn to manage our emotions and one of the keys to effective leadership of self and others. In this leadership training, we will explore both internal and external self-awareness and how to grow in both areas. We will learn how to recognize emotions, understand what they are telling us, and discuss effective responses to real-life scenarios. greater emotional health and leadership effectiveness.

• Explain what emotional intelligence (EQ) is and why it is important

• Describe how EQ impacts work/teams.

• Compare and connect the “self” components to Fulton Bank competencies

LEADING WITH emotional intelligence

Tuesday, March 15th, 2022 10am-12pm EST

Empathy continues to rank as one of the top competencies for good leadership and a significant predictor of success. Empathy is the cornerstone of effective relationship management, and allows leaders to inspire followers, build trust, and drive their team toward their goals. In this leadership training, we provide the strategies and habits to cultivate more empathy, both in the workplace and beyond. We will learn how to build relationships that will boost your team’s creativity, enhance their ability to negotiate effectively and improve overall team satisfaction.

• Compare and connect the “social” components to Fulton Bank competencies

• Apply EQ to motivate, inspire, and connect with others

• Determine opportunities for engaging EQ to address workplace challenges

Building Awareness of Work Style Preferences

Monday, March 28th, 2022 10am-11:30am EST

DISC is the universal language of observable behavior. It explains how a person does the work they do. How someone performs a specific task is called their work style preference. In a healthy working environment, a diversity of work style preferences leads to better, more innovative solutions. If not properly managed, however, different work style preferences lead to conflict and misunderstanding. In this leadership training, we’ll use the DISC framework to build awareness of the different workstyle preferences and learning how making space for each of them in how a team operates can help create a sense of belonging, more innovative solutions and lead to better outcomes for the organization.

• Build awareness of the different ways we approach our work

• Develop an understanding of, and learn to apply, the DISC framework

• Learn more about your own and other’s work style preferences

• Identify opportunities to be more inclusive of all work style preferences

Prioritizing Your Time & Doing the Right Work 

Tuesday, April 12th, 2022 10am-11:30am EST
Time is your ultimate resource. Strategically planning your schedule and making the most of your day doing the right work is essential for effective leadership. In order to know where to focus your time, you need to have clarity about the purpose of your role and how you will succeed. In this session, we will walk you through a leader clarity framework to help you prioritize and organize your work. We will explore a bit of brain science and share an experiment to help you learn how to arrange your day in ways that bring more energy and enjoyment to your work and life overall.

• Explore the Eisenhower Productivity Matrix and adaptation of Patrick Lencioni’s clarity model for individual leaders

• Answer the clarity questions for your current leadership role to identify priority tasks and activities

• Breakout discussion on steps you could take to optimize your daily/ weekly schedule

Empowering Others through the Art of Delegation

Tuesday, May 3rd, 2022 2pm-3:30pm EST

Delegating effectively is one of the most critical skills a people leader needs to learn. Getting proper buy-in, providing a sense of ownership, and maintaining follow through are all necessary components of delegating effectively, but there is a lot more to it than that. In this interactive leadership training, we will provide a useful model for effective delegation, explore what inhibits and enables others, and learn how delegation can truly empower your team members.

• Identify what is keeping you from better delegation

• Learn a 4-step process for successful delegation

• Explore the keys to getting more done in a way that fosters collaboration and buy-in

Communicating with Clarity and Consistency

Tuesday, May 17th 10am-11:30am EST

Effective communication allows leaders to cut through the noise, and bring greater focus and alignment to their teams. In this leadership training, we’ll discover how to provide clarity even when the outcomes are unknown and learn best practices for communication in the face of uncertainty. We’ll learn the key questions to ask to help develop clarity and consistency for your team and explore the role that vulnerability plays in authentic communication.

• Discover the key questions you need to ask to help develop clarity and maintain consistency for your team

• Explore what vulnerability looks like and how to cultivate it in yourself and make space for it from others

• Learn what the components are for communicating with consistency

Master Class In Listening

Wednesday, June 1st 2pm – 3:30pm EST

Good leaders all have one thing in common: they are great listeners. Active listening provides the foundation for better communication, increased engagement and a more inclusive organization. In this leadership training, we’ll cover the (6) steps of active listening: paying attention, withholding judgment, reflecting, clarifying, summarizing, and sharing. We’ll discuss the difference between active listening and three other listening styles. We’ll learn how we can be better listeners in our personal and professional lives and apply effective techniques to absorb, understand, respond, and retain what is being said during communications.

• Understand personal strengths and growth opportunities related to the 6 steps of active listening

• Define the 4 distinct types of listening and identify the ideal uses for the 4 distinct types of listening

• Apply listening techniques to absorb, understand, respond, and retain what is being said during communications

Start with Why: Approaching DEI with Authenticity

Tuesday, June 14th 10am-11:30am EST

Laying the foundation for effective diversity and inclusion work requires thoughtful focus. Our team members can tell if we are simply checking boxes or if we truly understand what’s at stake in this conversation and work. In this leadership training, we explain the importance of reflecting on your lived experience and identifying your personal “why”. We will share research on how diversity and belonging affect the innovation, productivity and profit of organizations. We will also identify the behaviors and practices that will help you take the next step on your journey to become a more inclusive leader.

• Explore the importance of reflecting on your lived experiences in identifying your “why”

• Learn to identify and articulate key beliefs and values related to diversity and inclusion

• Share research on how diversity and belonging impact innovation, productivity and profit

• Identify the behaviors and practices that will lead to an authentically inclusive culture

Increasing Trust & Belonging

Tuesday, June 28th 2pm-3:30pm EST

In Google’s Project Aristotle, the company examined what makes a capable team, and found that who is on a team is less important than how the team members interact. It turns out that the presence of trust, openness, and psychological safety within a team are imperative for productivity and positive impact. Pulling on Google’s research and the four key elements of belonging, this leadership training will provide key insights for leaders and teams looking to cultivate trust, cohesion and ultimately high performance in their organization.

• Learn to recognize the most common workplace biases and identify biases of your own

• Explore how to limit implicit bias and promote diversity and inclusion on your team

• Understand how to reimagine systems (hiring) and processes (meetings) for greater diversity and inclusion

Enhanced Collaboration through Creative Problem Solving

Tuesday, July 19th 10am-11:30am EST
For most of us, problem solving is a daily requirement. It demands our time and attention, and the process is often complicated when team members take different approaches. What if there was an effective and repeatable framework for problem solving that could actually unleash creativity, encourage productive dialogue, and tap into the strengths of you and your team members? In this leadership training, we will dive into the FourSight design thinking tool and benefits it can provide your team. Your team will have the opportunity to self-identify their strengths in the problem-solving process and learn to apply this framework to your organization.

• Learn a process that will increase creativity, innovation and collaboration

• Identify ways to reduce team conflict and get to better solutions faster

• Enhance design thinking and agile approaches to work