Cultivating Empathy in the Workplace
A 90 minute Virtual, instructor led training (VILT) for your PEOPLE LEADERS
About this Leadership Training:
With a significant amount of uncertainty in the world (and in the workplace), there’s no better time for us to embrace and cultivate the work of empathy. According to a study by Management Research Group, empathy is the top competence for good leadership and a significant predictor of success. In this leadership training, we will provide your leaders with the strategies and habits to cultivate more empathy on your team - beginning with empathic listening. Empathic listening will boost your team’s creativity, enhance their ability to negotiate effectively and improve overall customer satisfaction.
Learning Outcomes & What to Expect:
Explore the difference between sympathy and empathy
Learn what is unique about listening with empathy and how to do it
Practice and provide feedback to peers through an empathic listening exercise
Discuss and connect with team members and colleagues in small groups
Leadership Themes: Emotional intelligence, Active Listening, Building healthy culture
What’s included in this Training:
Expert-led facilitation and content, including one-on-one and group breakouts to encourage connection and engagement with your team
Adaptation to your organization and desired leadership group
Support with promotion and scheduling
Backend logistics and technology for virtual hosting
Optional post-training survey
Post-training communication with recommendations for implementing leadership behaviors and skills
Recording for those who couldn’t make it
